Shipping Policy

Apart from our unique, ready-to-ship items, every piece of Ordoñez Le jewelry is handcrafted upon order. To reduce waste and optimize our craftsmanship, the majority of our jewelry is made upon order, typically necessitating a lead time of 1 to 10 days. Some pieces may take up to 30 days. Thank you kindly for your patience and support.

The delivery timeframe chosen during checkout reflects the estimated period for your package to arrive after it has been shipped.

• Orders under $150: $5 shipping via USPS First Class (4-7 days).
• Orders over $150: Complimentary USPS Priority shipping (3-5 days).

Shipping to Canada, the United Kingdom, and most other international destinations incurs an additional fee, with delivery times ranging from 2-4 weeks.

For any inquiries regarding your order, please reach out to us at support@ordonezle.com. 

Enjoy hassle-free returns within 15 days of delivery on all orders.

Accuracy in providing your shipping address is crucial. We cannot be held accountable for items not delivered due to incorrect or incomplete addresses. Orders returned as undeliverable will be re-shipped at the customer's expense upon request.

Once an order is placed, it cannot be canceled.

We observe holidays, during which shipping does not occur.

All orders are dispatched with tracking. Responsibility for the package transfers to the recipient once confirmed as delivered by the courier. We are not liable for packages lost, stolen, or not collected post-delivery. For added security, request signature-required delivery by contacting us when you place your order.